|
 Ordering
online |
1.
Simply click the "add to basket " button found
on each product page to add an item to your shopping basket.
You can then continue shopping or proceed to check-out
. At any time you can access, review or remove items from
your basket by clicking the 'my basket' link .When you
have completed your order you may proceed to check-out:
2. Enter your personal information, making sure you enter
your email address for further correspondence.
3. make your payment and complete your order
4 . We will notify you when your payment is received and
when your parcel is shipped. Orders are usually shipped within
7 days of receipt of payment.
For more help on ordering online, please can read our full Ordering
and delivery section here >
|
| |
Ordering
from outside the UK |
Prices on lili
confetti boutique, including shipping are listed in Pounds
Sterling. You may use an online currency
converter to calculate prices in your local currency. International
parcels will be sent via airmail Standart / 1st class international
signed for. Please note we cannot be held responsible for
items lost or damaged once despatched, both within the
UK and when being posted to overseas locations.
|
UK
& International delivery Charges |
Post & Packaging -
Uk
| 1st class recorded delivery |
usually 1-2 working days |
£2.95 |
| Wrapping |
gift wrapped |
FREE |
Post & Packaging - EUROPE
| 1st class International Signed
For |
Up to 14 days |
£5.95 |
| Wrapping |
gift wrapped |
FREE |
Post & Packaging - Rest of World
| 1st class International Signed
For |
Up to 14 days |
£7.95 |
| Wrapping |
gift wrapped |
FREE |
|
Delivery |
You
should allow up to 7 days for delivery within the UK ,
and up to 14 days outside the UK, once we have received
full cleared payments.
Lost & damaged items
We cannot be held responsible for items which are damaged
or lost in the post, both within the UK and when being posted
overseas. |
Duty
and Customs |
If your order
is to be delivered outside the European Union, it may attract
import duty and local sales taxes. This charge is entirely
the customers responsibility and must be paid upon receipt
of the shipment. These rules vary by country and your local
government determines duty and customs charges. |
Price |
All prices are
in £ pound Sterlings and are correct at time of going
to press, and do not include postage unless specified. |
Security
& online payment |
Your personal
information is safe with us . Your transactions
are secure
When you've finished shopping and begin the checkout process,
you will move into the secure area of paypal, our payment
provider. For more information l, please visit paypal.
lili confetti do not store any customer bank details. For
more information, please feel free to visit Paypal
|
Returns
and Exchanges |
Goods may be returned
in their original condition within 10 working days after
receipt of the item by registered mail for a full refund
(less postage). Please notify us by email within 3 days
of receiving the item. We cannot accept liability for goods
lost or damaged in transport. Return postage will not be
refunded. Please note for reasons of hygiene, earrings
are non-returnable.
you must first request a Return Authorization number (RA).
No returns or exchanges will be accepted without an RA number
on the invoice and on the return box.
How to request an RA number (Return Authorization)
You can request an RA by emailing us .
Or, You can also log in to your account. After logging in,
from the Account Menu screen, view previous orders. Select
the order, and Scroll down to request a RA. You will receive
a reply with your RA number within 24 business hours. Please
note RA numbers are only valid for 10 days. Items must be
received within 10 days in order to be accepted. If an RA
is received after the 10 day window the package will be refused
and sent back to shipper.
Please obtain proof of posting (free from
your Post Office) when returning goods as we cannot provide
a refund or exchange if we do not receive the original goods
back. Unfortunately we do not offer a free returns service.
Post your item together with the completed returns form to:
lili confetti
9 lynford Avenue
Winchester
SO22 6BN
Hampshire |
Photographs
& descriptions |
Every care is
taken to ensure that all the descriptions on the site are
correct. Photographs of the items are as accurate as possible,
but due to the items being handmade they may vary slightly
in size and colour. |
Privacy
Policy |
We respect your
concerns about your privacy. Any information you provide
is regarded as highly confidential and is used for internal
purposes only. Any details that you give will not be passed
on to anyone, or any company. Please read our full privacy
and security policy here >
|
| |
Links
to Other websites |
Lili confetti
boutique does have links to other carefully selected sites.
However, lili confetti takes no responsibility for their
content. |
Reaching
Us |
If
you need to reach us, you can contact use directly on .
mail [at ] liliconfetti [dot]com
or by snail mail ; our postal address is:
lili confetti boutique
9 lynford avenue .
winchester .
SO226BN
hampshire .
United Kingdom. |
| Happy shopping at liliconfetti.com |
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