Help

” Any questions you may have about shopping at lili confetti boutique answered below “

If we have missed something, just let us know!
Simply contact us • • •


Ordering online

1. Simply click the “buy me” button found on each product page to add an item to your shopping basket. You can then continue shopping or proceed to check-out . At any time you can access, review or remove items from your basket by clicking the ‘view basket’ link .When you have completed your order you may proceed to check-out:
2. Enter your personal information, making sure you enter your email address for further correspondence.
3. Select your payment option:
Our preferred method of payment is by: Credit card through Paypal.
4 . We will notify you when your payment is received and when your parcel is shipped. Orders are usually shipped within 7 days of receipt of payment.

Ordering through email
We encourage you to use the check-out system, however, you may also place your order through email in 3-easy steps:
1. E-mail your order to us
Please include the following information in your message:
– Description /price of the item(s) you wish to order
– Your shipping address
– Payment method
Our preferred method of payment for orders is by: Credit card through Paypal
2. We will get back to you to confirm availability, and send you a Paypal invoice with a postage and packing charge for your approval.
3. After confirmation of an order items will be placed ‘on hold’ for 7 days while pending payment. If payment is not received within this time, the items you’ve requested may be put back up for sale.
4. We will notify you when your payment is received and when your parcel is shipped. Orders are normally shipped within 7 days of receipt of payment.
Ordering from outside the UK

There is No Charge for US Credit Card payments by Paypal. Prices on lili confetti boutique, including shipping are listed in Pounds Sterling. You may use an online convert !currency converter to calculate prices in your local currency. M ethod of payment accepted is Paypal.
International parcels will be sent via airmail Standart / 1st class international signed for. Please note we cannot be held responsible for items lost or damaged once despatched, both within the UK and when being posted to overseas locations.

UK & International delivery Charges
Post & Packaging – Uk
1st class recorded delivery usually 1-2 working days
£2.95
Express * guaranteed 48 hours
£7.95
Wrapping gift wrapped
FREE

* Express delivery excludes Saturday, Sunday and Bank Holiday Monday and only applies in the UK.

Post & Packaging – EUROPE

1st class International Signed For Up to 14 days
£5.95
Wrapping gift wrapped
FREE


Post & Packaging
– Rest of World

1st class International Signed For Up to 14 days
£8.95
Wrapping gift wrapped
FREE
Delivery 

You should allow up to 7 days for delivery within the UK , and up to 14 days outside the UK, once we have received full cleared payments.

Lost & damaged items
We cannot be held responsible for items which are damaged or lost in the post, both within the UK and when being posted overseas.

Duty and Customs 
If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes this charge is entirely the customers responsibility and must be paid upon receipt of the shipment. These rules vary by country and your local government determines duty and customs charges.
Price
All prices are correct at time of going to press, and do not include postage unless specified.
Security & online payment 

All card transactions are processed through Paypal, which ensures that your details are kept safe and secure at all times. lili confetti do not store any customer bank details. For more information, please feel free to visit Paypal

Returns and Exchanges 
If you wish to do a return or exchange please notify us by email within 3 days of receiving the item. Please return the item in its packaging, unused and undamaged within 7 days. Goods must be returned in their original condition as despatched from lili confetti. (Unfortunately, no refund or exchange on used or customer damaged items). A full refund (less postage) will then be given within 30 days of receipt of item or, if you wish to exchange it for another item, then please give us the details of the new item you wish to exchange it for in your email. Postage cost will be at customers charge. We reserve the right to refuse refund or, exchanges on any items believed to have been worn or damaged since despatch from lili confetti.
PLEASE NOTE: For reasons of hygiene, earrings are non-returnable.
No responsibility will be accepted by lili confetti for loss of returned goods not sent back by Special Delivery or International Recorded Delivery. Certificate of postage is available at post office free of charge.
Photographs & description
Every care is taken to ensure that all the descriptions on the site are correct. Photographs of the items are as accurate as possible, but due to the items being handmade they may vary slightly in size and colour.
Privacy Policy
We respects your concerns about your privacy. Any information you provide is regarded as highly confidential and is used for internal purposes only. Any detail that you give will not be passed on to anyone, or any company.
Other websites
Lili confetti boutique does have links to other carefully selected sites. However, lili confetti takes no responsibility for their content.
Reaching Us
If you need to reach us, contact us.